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5 min read

An Introduction to VoIP Phone Systems

By CITE Team on Mar 24, 2022 9:33:20 AM

 
VoIP has been sweeping the workforce as the preferred telecommunications method for decades now. Developed in 1995, it has evolved to become more stable and reliable with broadband development and has turned into the go-to solution for more and more businesses when upgrading their phone systems. This article will guide you through everything you need to know about VoIP phone system management.
 

4 min read

Everything You Need to Know About Malware

By CITE Team on Mar 17, 2022 7:55:23 PM

Malware is referred to as any type of software that is designed with malicious intent. This can include viruses, worms, adware, spyware, and ransomware - all to which work differently, but seem to cause the same symptoms on your device. It's basic function is to damage, destroy, or steal your data, take control over devices, and aid in criminal activity.

3 min read

SMS vs iMessage

By CITE Team on Mar 10, 2022 1:52:49 PM

"Merry Christmas" - a term we are quite familiar with, was actually the first SMS text message ever sent on December 3rd, 1992. Since then, texting technology has been advancing nonstop. In 1995, the average american user sent 0.4 SMS texts per month, jumping to 35 texts per month in 2000, and now our consumer average texts per month sits at a whopping 3,200. That's a lot of words.

4 min read

Educating the Oilfield on Cybersecurity

By CITE Team on Feb 17, 2022 2:04:17 PM

Over the last several years, advancing technologies have certainly reshaped the way companies operate on a day-to-day basis, and that leaves no exception for industries like oil and natural gas. Increased communications and control capabilities have undoubtedly allowed for greater efficiency and system operation, but with that comes the opening of doors to new threats and vulnerabilities from third party sources. Fact of the matter is, if you have something valuable - there will always be someone else on the hunt to try and take it.

3 min read

Industry 4.0 and Cyber Security

By CITE Team on Feb 10, 2022 1:11:03 PM

It may be going farther than some would like to say that Industry 4.0 is yet another industrial revolution. But call it whatever you like; the fact is, Industry 4.0 is gaining quite a bit of momentum, and executives should be highly aware of the changes to come from it and develop strategies to take advantage of the new opportunities it will bring.

2 min read

In the Spotlight: N2 Solutions

By CITE Team on Jan 31, 2022 10:57:18 AM

N2-Solutions specializes in nitrogen services and products for upstream, midstream, and downstream sectors of the oil and gas industry. N2 Solutions’ mission is to be the leading supplier of nitrogen services in the oil & gas industry, while providing safe quality solutions to meet our customer’s expectations.

3 min read

In the Spotlight: Lafayette Surgical Specialty Hospital

By CITE Team on Dec 22, 2021 9:09:53 PM

Lafayette Surgical Specialty Hospital staffs experienced, specialized general surgeons – each of whom can treat different parts of the body – and have advanced expertise in mass removal, gallbladder surgery, and other specialized general surgical treatments.

More patients than ever are choosing specialty surgical hospitals for their care – and Lafayette Surgical Hospital is the best choice for any patient looking to undergo a general surgical procedure. 

4 min read

The Internet of Things (IoT) and Remote IT

By CITE Team on Dec 1, 2021 9:43:26 AM

 

For many years, the internet has been a part of our existence; it's not anything new. Why then, after so long, has remote working just become more accepted? The answer lies in the capability of the internet and related technologies.

The IoT's function as a connected web of devices sharing data in real time is something that would have been unimaginable not too long ago, but the technology has reached the point where it almost seems trivial.

3 min read

In the Spotlight: Maison de Lafayette

By CITE Team on Nov 17, 2021 5:00:31 PM

Maison de Lafayette is a family owned and operated nursing and rehabilitation center located in Lafayette, La. They strive to provide their residents with the best in rehabilitation and nursing care. 

Maison de Lafayette is proud to be able to deliver its services in a beautiful home-like environment. Whether for short-term rehabilitation or long-term care, their well-trained and compassionate staff provides each resident with individualized care as needed.

3 min read

What You Need to Know About IT Vendor Management

By CITE Team on Nov 8, 2021 11:38:29 AM

When you’re running an entire business, finding a single vendor to meet all your IT needs is nearly impossible, which is why most organizations look to a network of third-party vendors and partners. But, with opening your business up to this network, comes the risk of your data being vulnerable to insecure exposure.
4 min read

In the Spotlight: Kent Safety Solutions

By CITE Team on Sep 10, 2021 12:25:03 PM

Kent Safety Solutions, located in Broussard, Louisiana, is an approved Service-Disabled Veteran-Owned Small Business. Frank Kent, a Professional Member of the American Society of Safety Professionals, a Veteran, and a native of Louisiana, founded the company in 2005. Frank has worked in the safety industry for more than 30 years and believes that a company can operate completely incident-free. 

2 min read

In the Spotlight: Caroline and Company

By CITE Team on Jun 28, 2021 5:41:29 PM

Caroline and Company, located in Lafayette Louisiana, is a well known gift store with over 15,000 square feet of products. This unique gift shop carries things such as baby clothing, home décor and furniture, kitchen accessories, locally made art pieces, and so much more! Not only do they carry a vast assortment of products, but they also offer curbside pickup, complimentary gift wrapping with each purchase, and outstanding customer service. Aside from this location, there is a second store inside of the gift shop at Our Lady of Lourdes Hospital, also located in Lafayette.

Caroline and Company is owned by local Louisiana resident Charlotte Cryer. She opened this business over 24 years ago and has had an outstanding amount of success, so much that she has decided to add over 5,000 square feet to the current River Ranch store! This new addition has started undergoing construction and is projected to be ready this August. Check out their website!

3 min read

6 Things to Note About the Dark Web

By CITE Team on Apr 28, 2021 10:31:31 PM

It's common to spend plenty of time on the web, browsing through the headlines, studying celebrity gossip, checking your bank accounts, and scrolling Twitter and Facebook to keep track of your friends’ latest ventures. But did you know there is a whole other world on the web that is mostly hidden from view? There is, and it’s known as the dark web.

The dark web itself is made up of websites on the internet that cannot be found through traditional search engines. Instead users must rely on specific software such as The Onion Router (TOR) browser configurations or authorization to access these sites.

2 min read

What is a Network Assessment & Why is it Beneficial for Your Company?

By CITE Team on Mar 16, 2021 12:18:26 PM

Have you been considering a network assessment for your business, but not sure what exactly that means, or how the assessment benefits your business?

6 min read

How to Protect Against Cybersecurity Threats

By CITE Team on Dec 2, 2020 12:54:41 PM

A cybersecurity threat is a malicious act that seeks to damage data, steal data, or disrupt digital life in general. Cyber-attacks include threats like computer viruses, data breaches, and Denial of Service (DoS) attacks.

But, how do you protect your company from these threats?

3 min read

Everything you need to know about Cloud Services

By CITE Team on Nov 20, 2020 1:53:37 PM

Cloud services refer to a wide range of services provided on demand to organizations and users over the internet. These services are designed to offer easy, affordable access to applications and resources, without the need for internal infrastructure or hardware.

5 min read

What is 2 Factor Authentication and Why You Need It

By CITE Team on Nov 11, 2020 10:21:56 AM

With 2-factor authentication, an extra layer of security is added to a user's account to prevent someone from logging in, even if they have the correct password. This extra security measure requires users to verify their identity using a randomized code sent each time they attempt to log in.

6 min read

4 Tips for Preparing Your Business for a Hurricane

By CITE Team on Oct 7, 2020 3:32:33 PM

How many days will you be out of business if your office is caught in the path of a hurricane? With a busy Atlantic hurricane season already in full swing, now is the time to prepare before disaster strikes.

Here are 4 tips you can follow to ensure your business is prepared to weather the storm this upcoming hurricane season.

5 min read

Everything You Need to Know About HL7 Interfaces

By CITE Team on Jul 28, 2020 9:13:01 AM

Whether a healthcare organization is implementing new or upgrading existing software, Health Level Seven International (HL7) interfaces will typically considered.

Let's dive into the details of HL7 interfaces and how HL7 Integrator Experts can help your company interfacing this solution.

3 min read

Why are Medical Imaging Integrators crucial?

By CITE Team on Jul 6, 2020 4:46:49 PM

Medical system integrations and management do not need to be costly or take years to be successful. Accuracy and efficiency do need to be mutually exclusive.

Leave it to the experts.

Medical Imaging Integrators provide integrations and management services that work for all concerned and the right tools to help medical providers support healthier populations.

Let's dive into different reasons why Medical Imaging Integrators are crucial for your business.

5 min read

System Administration To The Rescue

By CITE Team on Jun 18, 2020 8:16:03 AM

You’ve heard the saying, “You don’t know what you have until it’s gone.” Well, we think that wisdom applies nicely to the overall value that system administrators can bring to their customers.

Let's admit it, any and all system-related incidents would be impossible to prevent or work through without the guidance of a system administrator who knows the network like the back of their hand.

Let's dive into the details on how System Administration can be crucial for your company.

5 min read

Introducing CITE Tech's Remote Support Portal

By CITE Team on Jun 11, 2020 3:55:14 PM

While many people are returning to the office following the COVID-19 quarantine, many workers are discovering that their employers are suggesting they continue to work remote from their home offices.

If you or your organization will continue working from home and you need expert IT oversight during the transition, then keep reading to see what support CITE can offer.

5 min read

How IT Experts Work From Home

By CITE Team on May 21, 2020 10:52:19 AM

Given our niche in the market with helping physician practices and small to medium-sized businesses launch and maintain their IT environment, many friends and client family members have asked us what they need to be paying attention to or need to be prepared while planning to work from home for longer than they expected.

In this blog, we will dive deeper into all of the aspects that we thought about, prepared for, and implemented as we set up our own remote, home-based working environments while maximizing efficiency and safety.

Keep reading to see how It experts set up their remote working environments.

4 min read

Now Hiring - Support Specialist at Lake Charles

By CITE Team on May 14, 2020 11:44:31 AM

CITE is hiring in the Lake Charles area!

This is a great opportunity to become part of a team of IT professionals in the Lake Charles, LA area.

If you or someone you know with great customer service and problem solving skills is looking to join a high-performance IT team, then keep reading below for more details on the position.

4 min read

The Top Password Hygiene Tips You Need To Know

By CITE Team on Apr 29, 2020 2:32:36 PM

Most people are amazed when their accounts get hacked due to cyber thieves guessing their passwords.

Yet, during the first three weeks of isolation, most citizens were unleashing their security question answers and esoteric passwords for the world to see while playing specific Facebook "games" sitting home bored.

Keep reading to learn a few simple steps and key lessons in password hygiene that could very well prevent you from becoming another internet hacking statistic.

6 min read

How to Create a Secure Work-From-Home Environment

By CITE Team on Apr 20, 2020 3:35:21 PM

Despite the media hype that it is currently getting, Zoom isn't the only avenue that internet hackers can access your data now that millions of Americans are working from home.

Read on to discover the easiest things that you can do to ensure your data, your secure files, and your bank accounts remain safe from the dark-side of the internet.

4 min read

How to Scan Documents Using Your iPhone Camera

By CITE Team on Apr 16, 2020 9:09:43 PM

If you have been an avid Apple product user in the corporate world, you have probably downloaded multiple different apps to use for scanning documents.

But in true Apple fashion, they have updated their native capabilities and have provided the end user with an effective way of scanning documents on your lithium-powered iPhone. Keep reading to discover the exact steps how to do it effectively.

10 min read

The Best Remote Work Software Deals to Avoid COVID-19

By CITE Team on Apr 9, 2020 4:09:09 PM

No doubt about it, this crisis has changed the way we live, how we communicate, how to stay calm, and for sure how we work. That's why these software companies have stepped up and slashed their software pricing or are giving away their software for the next few months to assist with the transition.

Keep reading to see some of the best deals for teams that are working remote.

6 min read

The Comprehensive Guide To Understanding VoIP

By CITE Team on Mar 12, 2020 1:52:34 PM

The right phone solution plays an important role in the success of your business!

Understanding the key differences between VoIP and traditional phone systems can help you make the right decision for your business and to get the most value from your investment.

Topics: Services
8 min read

How HIPAA Regulations Apply to Key Patient Data Safety

By CITE Team on Feb 18, 2020 3:38:27 PM

As tech and cellular networks continue to improve and become more ubiquitous, our personal data (and especially our health data) continue to become more and more vulnerable while being hosted in the cloud.

5 min read

5 Easy Ways to Counter Phishing Emails

By CITE Team on Feb 3, 2020 12:06:23 PM

Phishing emails invade inboxes daily. In fact, email is the main source of hacked personal and business accounts.

4 min read

Why Data Back-Up And Recovery Are Essential

By CITE Team on Dec 16, 2019 1:40:16 PM

You know the old saying, "you don't know what you have until it's gone"... 

Yet, no one realizes how debilitating losing valuable data can be when your business relies on its protection and accessibility.

Learn what you can do in order to have the appropriate backup and recovery systems in place for your team's data and information.

2 min read

A More Progressive IT Support Offering

By CITE Team on Nov 18, 2019 6:25:36 PM

The main things that most companies hate about IT and Tech Support is the wait times and how much they are being charged per hour for issues that could have been proactively prevented. At CITE Tech, we do Tech Support and IT Service a bit differently.

4 min read

Tech Support To The Rescue

By CITE Team on Nov 13, 2019 10:07:06 AM

Tech Support flies under the radar in most organizations, yet its relevance and importance are brought to the surface when critically IT dependent systems are brought to a screeching halt and no one knows how to troubleshoot the problem.

5 min read

Redefining IT's Relevance To The Organization

By CITE Team on Feb 27, 2019 10:10:03 AM

 

For most organizational owners and operators, it would be difficult to say with a straight face that IT isn't extremely important for their thriving organization's success.

We live in a time that tech and online presence isn't just a luxury, but an absolute necessity.

3 min read

How To Strengthen The Most Critical Part Of Your Business: Your People

By CITE Team on Dec 18, 2018 2:24:22 PM

 

When asking most business owners what the number one frustration of their business was for them, what do you think surfaced as the most popular response?

Money?

Time Off?

Stress?

Nope, turns out that 82% of owners said that their people (employees) brought on the most amount of heartburn for them.

1 min read

IS MY OFFICE 365 EMAIL BACKED UP?

By CITE Team on Oct 31, 2018 3:34:05 PM

Microsoft Office 365 is the most popular email platform on the market today. Nearly 80% of IT decision makers surveyed by, technology research company, Gartner in 2016 said they were currently using or planning to use Office 365 software and services.

3 min read

Case Study - PACS Development

By CITE Team on Sep 7, 2018 1:51:10 PM

Cite Technology Solutions, based out of Lafayette, Louisiana, has successfully coordinated and completed a large scale PACS deployment over the course of the last 2 years.  

4 min read

Top 5 Healthcare IT Security Concerns You Have To Know

By CITE Team on Jul 25, 2018 8:50:04 AM

As cyber attacks become more sophisticated and increasingly focused on healthcare, security concerns are growing among hospital systems and healthcare organizations. In fact, you might recall some attention-grabbing headlines from 2016 about data breaches in major hospital systems. Healthcare was hit so hard by hackers in 2016 that the Identity Theft Resource Center (ITRC) reported that healthcare systems exposed more Social Security numbers than any other industry.

5 min read

Why You Should Outsource Your IT Operations with an MSP

By CITE Team on Jul 2, 2018 7:10:16 AM

Technology changes at a lightning-fast pace. Technical marvels have increased productivity and collaboration but keeping up with the evolving landscape can be both challenging and time-consuming. 

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