This is a great opportunity to become part of a team of IT professionals in the Lafayette area. The qualified individual will need great customer service and problem solving skills.
Minimum of 1-10 years of preferred experience providing all round technical support to users.
Troubleshoot and resolve end-user hardware, operating system and software-related problems.
Troubleshoot and resolve basic network and server access problems for end-users.
Troubleshoot and resolve application issues in the medical field and multiple other fields.
Assist with the maintenance and operation of approximately 250 workstations.
Creates network and email accounts for new users.
Sets up computers for new users and ensures delivery of equipment to users in different locations if necessary.
Work requires occasional weekend and/or evening work and the ability to remain on-call and available to provide management support in event of emergencies.
Must have thorough Windows/MS Office knowledge.
Must have thorough knowledge of PC hardware and software
