Information Technology Specialist

Overview

This is a great opportunity to become part of a team of IT professionals in the Lafayette area. IT Specialists maintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact.

Responsibilities

• General computer system maintenance and management at all Locations and for all users.
• Respond to requests for service, assistance, and training (HELP DESK FUNCTION)
• Support the firm's overall mission and follow all standards, policies, procedures, and confidentiality guidelines.
• Identify the need for upgrades, configurations, or new systems and report to upper management.
• Troubleshoot, diagnose, and repair hardware and software problems.
• Maintain network and e-mail user accounts.
• lnstall and configure new or upgraded software and hardware.
• Modify existing software to meet staff needs.
• Maintain basic system security, to include firewalls and VPN protocols.
• Maintain orderly files for hardware, software, system documentation, licenses and warranties.
• Attend seminars to maintain improve information technology knowledge.
• Design and maintain documentation of computers, network, and VPN.

Requirements

• Must have thorough Windows/MS Office knowledge. 
• Must have thorough knowledge of PC hardware and software 
• TCP/IP knowledge 
• Strong interpersonal and communication skills to work effectively with management and staff. 
• Ability to work in a fast-paced environment
• Service minded, organized and ability to work independently with little supervision. 
• Sound judgment and logical decision-making are critical in this position

Sound like you? Apply Today.