CITE Technology Remote Support
CITE Technology Remote Support
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Information Technology Specialist

Join Our Team!

Overview

This is a great opportunity to become part of a team of IT professionals in the Lafayette area. IT Specialists maintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact.

Responsibilities

  • General computer system maintenance and management at all Locations and for all users.
  • Respond to requests for service, assistance, and training (HELP DESK FUNCTION)
  • Support the firm's overall mission and follow all standards, policies, procedures, and confidentiality guidelines.
  • Identify the need for upgrades, configurations, or new systems and report to upper management.
  • Troubleshoot, diagnose, and repair hardware and software problems.
  • Maintain network and e-mail user accounts.
  • lnstall and configure new or upgraded software and hardware.
  • Modify existing software to meet staff needs.
  • Maintain basic system security, to include firewalls and VPN protocols.
  • Maintain orderly files for hardware, software, system documentation, licenses and warranties.
  • Attend seminars to maintain improve information technology knowledge.
  • Design and maintain documentation of computers, network, and VPN.

Requirements

  • Must have thorough Windows/MS Office knowledge. 
  • Must have thorough knowledge of PC hardware and software 
  • TCP/IP knowledge 
  • Strong interpersonal and communication skills to work effectively with management and staff. 
  • Ability to work in a fast-paced environment
  • Service minded, organized and ability to work independently with little supervision. 
  • Sound judgment and logical decision-making are critical in this position
 

Sound like you? Apply Today.