Now Hiring - Support Specialist at Lake Charles

CITE is hiring in the Lake Charles area!

This is a great opportunity to become part of a team of IT professionals in the Lake Charles, LA area.

If you or someone you know with great customer service and problem solving skills is looking to join a high-performance IT team, then keep reading below for more details on the position.

Now Hiring Support Specialist

Below are the requirements for the Lake Charles, LA position that has come available.

RESPONSIBILITIES

• Minimum 2 years of experience providing all round technical support to users. 

• Troubleshoot and resolve end-user hardware, operating system and software-related problems.

• Troubleshoot and resolve basic network and server access problems for end-users.

• Troubleshoot and resolve application issues in the medical field and multiple other fields.

• Assist with the maintenance and operation of approximately 250 workstations.

• Creates network and email accounts for new users.

• Sets up computers for new users and ensures delivery of equipment to users in different locations if necessary.

• Work requires occasional weekend and/or evening work and the ability to remain on-call and available to provide management support in event of emergencies.

• Assist in establishing a client base in Southwest Louisiana region

REQUIREMENTS

• Must have thorough Windows/MS Office knowledge. 

• Must have thorough knowledge of PC hardware and software 

• TCP/IP knowledge 

• Strong interpersonal and communication skills to work effectively with management and staff. 

• Ability to work in a fast-paced environment

• Service minded, organized and ability to work independently with little supervision. 

• Sound judgment and logical decision-making are critical in this position

• Location – Lake Charles, La

Interested In This IT Position?

Click below to submit your application!

What Services Does CITE Tech Offer?

At CITE Technology we offer superb tech support services by offering:

• Fast and Reliable to get your problems resolved quickly without much downtime 
• 24/7 tech support
• Remote or On-Site support
• A wide range of technological expertise
• Top tier support from our experienced staff

Don't wait until a software problem or connection issue stalls your operations and eats into your profits. 

ABout CITE TEchnology

Cite Technology Solutions strives to provide the very best in IT solutions.  

We provide comprehensive IT solutions for small and mid-sized organizations with complex needs. Offering 24/7 Tech Support, Remote Support and Cloud Storage. We specialize in data management, VOIP, medical imaging, HL7 interfacing, and HIPAA compliance.