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5 min read

An Introduction to VoIP Phone Systems

By CITE Team on Mar 24, 2022 9:33:20 AM

 
VoIP has been sweeping the workforce as the preferred telecommunications method for decades now. Developed in 1995, it has evolved to become more stable and reliable with broadband development and has turned into the go-to solution for more and more businesses when upgrading their phone systems. This article will guide you through everything you need to know about VoIP phone system management.
 

Topics: Managed Service IT Security Tech Support IT Services Managed IT Services Remote Work VoIP Phone Systems VoIP Phone System Management
6 min read

Everything You Need to Know About Malware

By CITE Team on Mar 17, 2022 7:55:23 PM

Malware is referred to as any type of software that is designed with malicious intent. This can include cybersecurity red flags like viruses, worms, adware, spyware, and ransomware - all to which work differently, but seem to cause the same symptoms on your device. It's basic function is to damage, destroy, or steal your data, take control over devices, and aid in criminal activity.

Topics: Managed Service IT Security CiteTech Tech Support Hackers Risk Management Managed IT Services Malware
4 min read

Educating the Oilfield on Cybersecurity

By CITE Team on Feb 17, 2022 2:04:17 PM

Over the last several years, advancing technologies have certainly reshaped the way companies operate on a day-to-day basis, and that leaves no exception for industries like oil and natural gas. Increased communications and control capabilities have undoubtedly allowed for greater efficiency and system operation, but with that comes the opening of doors to new threats and vulnerabilities from third party sources. Fact of the matter is, if you have something valuable - there will always be someone else on the hunt to try and take it.

Topics: Managed Service IT Security Email Security Cybersecurity Risk Management IT Services
4 min read

In the Spotlight: Kent Safety Solutions

By CITE Team on Sep 10, 2021 12:25:03 PM

Kent Safety Solutions, located in Broussard, Louisiana, is an approved Service-Disabled Veteran-Owned Small Business. Frank Kent, a Professional Member of the American Society of Safety Professionals, a Veteran, and a native of Louisiana, founded the company in 2005. Frank has worked in the safety industry for more than 30 years and believes that a company can operate completely incident-free. 

Topics: Managed Service IT Security Tech Support
2 min read

In the Spotlight: Caroline and Company

By CITE Team on Jun 28, 2021 5:41:29 PM

Caroline and Company, located in Lafayette Louisiana, is a well known gift store with over 15,000 square feet of products. This unique gift shop carries things such as baby clothing, home décor and furniture, kitchen accessories, locally made art pieces, and so much more! Not only do they carry a vast assortment of products, but they also offer curbside pickup, complimentary gift wrapping with each purchase, and outstanding customer service. Aside from this location, there is a second store inside of the gift shop at Our Lady of Lourdes Hospital, also located in Lafayette.

Caroline and Company is owned by local Louisiana resident Charlotte Cryer. She opened this business over 24 years ago and has had an outstanding amount of success, so much that she has decided to add over 5,000 square feet to the current River Ranch store! This new addition has started undergoing construction and is projected to be ready this August. Check out their website!

Topics: Managed Service IT Security Tech Support
5 min read

4 Tips for Preparing Your Business for a Hurricane

By CITE Team on Oct 7, 2020 3:32:33 PM

How many days will you be out of business if your office is caught in the path of a hurricane? With a busy Atlantic hurricane season already in full swing, now is the time to prepare before disaster strikes.

Here are 4 tips you can follow to ensure your business is prepared to weather the storm this upcoming hurricane season.

Topics: Managed Service Healthcare IT Case Study
5 min read

Introducing CITE Tech's Remote Support Portal

By CITE Team on Jun 11, 2020 3:55:14 PM

While many people are returning to the office following the COVID-19 quarantine, many workers are discovering that their employers are suggesting they continue to work remote from their home offices.

If you or your organization will continue working from home and you need expert IT oversight during the transition, then keep reading to see what support CITE can offer.

Topics: Managed Service Tech Support Hackers Work From Home
6 min read

How to Create a Secure Work-From-Home Environment

By CITE Team on Apr 20, 2020 3:35:21 PM

Despite the media hype that it is currently getting, Zoom isn't the only avenue that internet hackers can access your data now that millions of Americans are working from home.

Read on to discover the easiest things that you can do to ensure your data, your secure files, and your bank accounts remain safe from the dark-side of the internet.

Topics: Managed Service IT Security Hackers Email Security
3 min read

A More Progressive IT Support Offering

By CITE Team on Nov 18, 2019 6:25:36 PM

The main things that most companies hate about IT and Tech Support is the wait times and how much they are being charged per hour for issues that could have been proactively prevented. At CITE Tech, we do Tech Support and IT Service a bit differently.

Topics: Insider Managed Service Tech Support Services
1 min read

IS MY OFFICE 365 EMAIL BACKED UP?

By CITE Team on Oct 31, 2018 3:34:05 PM

Microsoft Office 365 is the most popular email platform on the market today. Nearly 80% of IT decision makers surveyed by, technology research company, Gartner in 2016 said they were currently using or planning to use Office 365 software and services.

Topics: Managed Service Backup Office365 CiteTech

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